Shipping Policy

Shipping of Physical Items

We ship throughout the USA and items are shipped Monday through Friday. Please aware that some items may ship separately. However, you will never be charged more for shipping and handling than what appears at checkout. While we will work to get your order to you as quickly as possible, please note that our shipping lead times are all estimations, and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure a successful delivery.

Potential Delays

Please note that our products are delivered from different fulfillment centers.
Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the COVID-19. We are doing our best to estimate any potential delays in shipments on our product pages.

We appreciate your patience and understanding at this time.

International Shipping

We currently do not offer international shipping at this time. 

WHEN WILL MY ORDER ARRIVE?
• Shipping can take 10-15 business days to be delivered after tracking has been updated.
• We do the best to ensure your delivery arrives on time, however delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

HOLIDAY SHIPPING INFORMATION: Please note that all delivery information is listed on each individual product page. Please keep in mind that the last day to order for delivery by Christmas varies per product and assumes the fastest shipping method at checkout.

SHIPPING MULTIPLE ORDERS
Multiple orders placed on the same day cannot be combined and will ship separately.

SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.

ADDRESS CHANGES
We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.

RETURNED PACKAGES
If a package is returned to us because of the wrong address, the customer must pay to have it reshipped or a refund can be issued. (minus the shipping costs)

Digital Products

For printables, your product will be accessible immediately following your purchase. Any custom orders will be delivered via email. Please monitor your email.

Questions

If you have any questions please email info@prettycutepress.com